Contact The PDF Buddy Team

Quick answer: The fastest way to reach The PDF Buddy is by email at pdfbuddy73@gmail.com. Tell us which tool you used, what you expected and what happened instead, and we typically reply within 1-2 business days. For common upload and file-size problems, the help pages linked below often solve it immediately.

We're here to help with any questions, feedback, or support needs you may have about our PDF and image tools. Whether you're experiencing technical issues, have suggestions for improvement, or want to explore partnership opportunities, our team is ready to assist you.

Before Contacting Us

For faster resolution, please consider:

• Checking the PDF Buddy FAQ or the image tools FAQ
• Ensuring you're using the latest version of your browser
• Trying a different browser if experiencing issues
• Including screenshots for technical problems

Helpful links before you write

For common workflows, start with Compress PDF, Merge PDF, Split PDF, JPG to PDF, PDF to JPG, or Image Resizer. For privacy questions, read the privacy policy.

Business Hours

While we monitor emails regularly, our official support hours are Monday-Friday, 9:00 AM to 5:00 PM (EST). Responses may be slower on weekends and holidays.

What to Include in Your Message

A few details help us reproduce the problem and reply with a real fix instead of follow-up questions:

• The tool or page you were using, ideally with its web address
• Your device and browser, for example Android with Chrome or Windows with Edge
• The file type, approximate size and number of pages or images
• The exact error message, or a screenshot of what you saw
• For upload-limit issues, the size limit stated on the form you are filling

Please do not email passwords, bank details or confidential documents. If a file is needed to show the problem, send a sample that contains no personal information.

Quick Fixes for Common Questions

• File too large for a form? See PDF upload limit help or the guide on fixing a PDF that is too large to upload.
• Photo or signature needs a specific KB size? Try Resize Photo to 50KB or Resize Signature to 20KB.
• Need several documents in one file? Use Certificates to Single PDF or Merge PDF.
• A tool is not responding? Refresh the page, close other heavy tabs, and try a smaller file or a different browser.

Feedback and Partnerships

We read every suggestion about missing tools, confusing steps or wording that could be clearer. If you represent a school, coaching institute or organization and want to discuss linking to our tools or a partnership, email us with a short description of your request and how to reach you.

Contact FAQ

How long does it take to get a reply?

We typically respond within 1-2 business days. Messages sent on weekends or public holidays may take a little longer.

Can you recover a file I processed earlier?

No. Most tools process files in your browser, so we do not keep a copy of your documents. Keep your original files until you have checked the downloaded result.

Should I attach my document when reporting a problem?

Only if it contains nothing private. Otherwise describe the file type, approximate size and page count, or send a harmless sample file that shows the same problem.

Can I request a new tool or feature?

Yes. Email us with the subject line Feature Request and describe what you want the tool to do and which file types you work with.

Last reviewed: October 20, 2026.

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