General Questions
Is The PDF Buddy really free?
Yes! The PDF Buddy is and will always be 100% free. No hidden fees, no premium tiers, no credit card required. We believe that powerful image tools should be accessible to everyone.
Do I need to create an account?
No account or registration is required. You can start using all our tools immediately. We don't collect any personal information.
How does The PDF Buddy make money?
We're currently funded by non-intrusive advertisements and donations from happy users. We never sell user data and never will. Our focus is on providing the best free tools possible.
Privacy & Security
Are my images uploaded to your servers?
No! This is our most important feature: all processing happens locally in your browser. Your images never leave your computer. We never see, store, or have access to your images. This ensures complete privacy and security.
Do you track or collect my data?
We only collect anonymous usage statistics to improve our tools. We never collect personal information, and we never track which images you process. Your privacy is our top priority.
Is it safe to use for sensitive images?
Absolutely! Since all processing happens locally, your images never leave your computer. This makes our tools perfect for sensitive photos, client work, and private images. Many photographers and businesses use us specifically for this reason.
Tools & Features
What file formats do you support?
We support all major image formats:
- Input: JPG, JPEG, PNG, WebP, GIF, BMP
- Output (Resize/Compress): JPG, PNG, WebP
- Output (Convert): JPG, PNG, WebP
We're working on adding support for more formats like AVIF and HEIC.
Is there a file size limit?
Each image can be up to 20MB. For larger files, we recommend resizing first or using our bulk tool to process multiple images. The limit exists to ensure good performance in all browsers.
Can I process multiple images at once?
Yes! Our Bulk Processor allows you to process hundreds of images at once. You can resize, compress, or convert all images with the same settings and download them as a ZIP file.
Technical Questions
Which browsers are supported?
We support all modern browsers:
- Chrome 60+
- Firefox 55+
- Safari 11+
- Edge 79+
- Opera 47+
Mobile browsers are also fully supported.
Does it work offline?
Yes! After you've loaded the website once, most features continue to work offline thanks to our service worker. You can process images even without an internet connection.
Why does processing take time?
Processing speed depends on your device's performance and image size. Since everything runs locally, faster computers will process images quicker. For large images or batches, please be patient - your device is doing all the work!
Billing & Payments
Do you offer paid plans?
No! We're committed to staying 100% free forever. All features are available to everyone at no cost. If you'd like to support us, you can disable your ad blocker or share our tools with friends.
How can I support The PDF Buddy?
The best ways to support us are:
- Share our tools with friends and colleagues
- Link to us from your website or blog
- Disable ad blockers on our site
- Send feedback and feature requests
- Report bugs to help us improve
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.